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Third-party sub-processors

Last updated: June, 2020

We use trusted third-party sub-processors to support delivery of our Services. This page provides important information about the identity, location and role of each sub-processor. We try to keep these lists current and will try to update the lists promptly to reflect any changes.

Service name Used for Country Uses cookies?
Redshift Data warehouse for BI needs United States and others No
Redash Dashboard system for Redshift Israel No
Google Analytics Product analytics for BI needs United States Yes
Couchbase Database for supporting product features United States No
MySQL Database for supporting product features United States No
Redis Database for supporting product features United States No
Graphite Database for real-time analytics United States No
Grafana Dashboard system for Graphite database United States No
MongoDB Database for supporting product features United States No
DynamoDB Database for supporting product features United States, Ireland No
Highwinds CDN provider United States No
Akamai CDN provider United States and others No
Cloudfront CDN / Web hosting United States, Ireland No
Gmail Internal and external company communication United States Yes
Freshdesk Customer support management United States Yes
Twitter Social marketing, Customer support United States Yes
Facebook Social marketing, Customer support United States Yes
TeamViewer A solution for providing remote support to customers Germany No
Discord Internal company communication, Customer support United States Yes
HippoVideo Create, share, and publish training videos for knowledge bases etc. United States Yes
Yandex Product analytics for BI needs Russia Yes
Fabric Database and Product analytics for BI needs United States Yes
Base CRM and sales tracking for business development United States No
Flow Task and project management, CRM for business development Canada No
Slack Internal company communication, communication with 3rd party developers United States Yes
Mail Chimp Marketing email distribution United States Yes
OpenCMS Backend system for managing Appstore content Germany No
Comeet HR Recruitment solution Israel No
LinkedIn HR Recruitment solution United States No
Glassdoor HR Recruitment solution United States No
TestRails Writing and maintaining QA test cases Germany No
Youtrack Bugs and project management tool Czech Republic No
HotJar Website Heatmaps and analytics Malta Yes
PayPal Payment Services provision United States Yes
Xsolla Software Distribution United States Yes
Youtube API Services United States Yes
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